This website is operated by ZENSE NATURALE SDN. BHD. (202401050958 / 1596801-D). Throughout the site, the terms “we”, “us”, and “our” refer to Zense Naturale.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions, including additional policies referenced herein (such as our Shipping Policy, Billing Policy, Return Policy, and Privacy Policy).
Please read these Terms carefully before using our website. If you do not agree, you should not access the website or use our services.
1. Online Store Terms
1.1 By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for your minor dependents to use this site.
1.2 You may not use our products for any unlawful or unauthorized purpose.
1.3 You must not transmit any viruses, worms, or malicious code.
1.4 A breach of these Terms will result in immediate termination of your Services.
2. General Conditions
2.1 We reserve the right to refuse service to anyone at any time.
2.2 Your content (excluding credit card details) may be transferred unencrypted across networks. Payment details are always encrypted.
2.3 You may not reproduce, duplicate, sell, or exploit any portion of the Service without our express written permission.
3. Accuracy & Information
3.1 We are not responsible if information on our site is inaccurate, incomplete, or outdated.
3.2 Content is for general reference only and should not replace professional advice.
3.3 We reserve the right to modify site content at any time without obligation to update.
4. Products, Services & Pricing
4.1 All products are subject to availability. We may discontinue any product at any time.
4.2 Prices are subject to change without notice. Confirmed and paid orders will not be affected.
4.3 We make every effort to display product colors and images accurately, but cannot guarantee exact matches on every device.
4.4 Certain products may be available exclusively online and may have limited quantities.
5. Orders, Billing & Account Information
5.1 We reserve the right to refuse or cancel any order at our discretion.
5.2 Customers must provide complete and accurate billing, shipping, and account information.
5.3 Customers must retain copies of all transaction records (e.g., receipts, order confirmations).
5.4 We are not responsible for unauthorized access resulting from customer negligence in safeguarding login credentials.
6. Return, Refund & Cancellation
6.1 All purchases are subject to our Return Policy, which governs eligibility for refunds, cancellations, and replacements.
6.2 Clearance, promotional, and free gift items are strictly non-refundable and non-exchangeable.
7. Third-Party Tools & Links
7.1 We may provide access to third-party tools “as is” without warranties. Use at your own risk.
7.2 Third-party links may redirect you to external websites. We are not liable for any content, products, or services provided by third parties.
8. User Comments & Feedback
8.1 By submitting feedback, suggestions, or comments, you grant us the right to use and publish such content without obligation.
8.2 You agree not to post unlawful, abusive, defamatory, or harmful material.
8.3 You are solely responsible for the accuracy of your comments.
9. Personal Data
9.1 Submission of personal information is governed by our Privacy Policy.
10. Prohibited Uses
You are prohibited from using our site for:
Any unlawful purpose.
Infringing intellectual property rights.
Uploading viruses or malicious code.
Harassment, discrimination, or abuse of others.
Collecting or misusing personal data.
Violation of this clause may result in termination of service.
11. Limitation of Liability
11.1 We do not guarantee uninterrupted, error-free, or secure use of our Services.
11.2 Zense Naturale shall not be liable for indirect, incidental, or consequential damages, including lost profits or data.
11.3 Our liability is strictly limited to the purchase price of the affected item(s).
12. Indemnification
You agree to indemnify and hold harmless Zense Naturale, its directors, officers, employees, and affiliates from any claim arising from your breach of these Terms or violation of law/third-party rights.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes shall fall under the exclusive jurisdiction of the courts of Malaysia.
14. Changes to Terms
We reserve the right to amend these Terms at any time. Updated versions will be posted on this page. Continued use of our website constitutes acceptance of the revised Terms.
15. Contact Information
For questions about these Terms & Conditions, please contact us:
Email: contact@zensenaturale.com
WhatsApp: 0187759291
ZENSE NATURALE SDN. BHD. (202401050958 / 1596801-D)
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本网站由 ZENSE NATURALE SDN. BHD. (202401050958 / 1596801-D) 运营。在整个网站中，术语“我们”“本公司”指代 Zense Naturale。
当您访问我们的网站及/或向我们购买产品时，即表示您使用我们的“服务”，并同意受以下《条款与条件》约束，包括其中引用的附加政策（如《运输政策》《账单政策》《退货政策》和《隐私政策》）。
请在使用本网站前仔细阅读这些条款。如果您不同意，请勿访问本网站或使用我们的服务。
1. 在线商店条款
1.1 同意这些条款即表示您确认已达到您所在司法管辖区的法定成年年龄，或已获得监护人同意让未成年子女使用本网站。
1.2 您不得将我们的产品用于任何非法或未经授权的目的。
1.3 您不得传播任何病毒、蠕虫或恶意代码。
1.4 若违反本条款，我们将立即终止您的服务。
2. 一般条款
2.1 我们保留在任何时间拒绝向任何人提供服务的权利。
2.2 您的内容（不包括信用卡资料）可能会在网络上传输时未加密，支付资料始终经过加密处理。
2.3 未经我们书面许可，您不得复制、销售或利用本服务的任何部分。
3. 信息准确性
3.1 若本网站上的信息不准确、不完整或过时，我们不承担责任。
3.2 所有内容仅供一般参考，不应替代专业建议。
3.3 我们保留随时修改网站内容的权利，但无义务进行更新。
4. 产品、服务与价格
4.1 所有产品以库存为准。我们可随时停产任何产品。
4.2 价格如有变更，恕不另行通知。已确认并支付的订单不受影响。
4.3 我们尽力准确展示产品颜色与图片，但无法保证在所有设备上完全一致。
4.4 某些产品仅限网上销售，数量有限。
5. 订单、账单与账户信息
5.1 我们保留自行决定拒绝或取消任何订单的权利。
5.2 客户必须提供完整准确的账单、送货与账户信息。
5.3 客户须自行保存所有交易记录（如收据、订单确认）。
5.4 因客户未妥善保管登录凭证而造成的未经授权访问，我们不承担责任。
6. 退货、退款与取消
6.1 所有购买均受《退货政策》约束，其中规定了退款、取消和更换的条件。
6.2 清仓品、促销品和赠品一律不予退款或更换。
7. 第三方工具与链接
7.1 我们可能“原样”提供第三方工具，不作任何保证，风险由用户自行承担。
7.2 第三方链接可能会跳转至外部网站，我们对其内容、产品或服务不承担责任。
8. 用户评论与反馈
8.1 提交反馈、建议或评论，即表示您授予我们使用及发布的权利，且我们无须承担义务。
8.2 您不得发布违法、辱骂、诽谤或有害内容。
8.3 您对自己所发表内容的准确性负全部责任。
9. 个人资料
9.1 您提交的个人信息受我们的《隐私政策》约束。
10. 禁止用途
您不得将本网站用于以下目的：
-
任何违法行为
-
侵犯知识产权
-
上传病毒或恶意代码
-
骚扰、歧视或伤害他人
-
收集或滥用个人数据
违反本条款可能导致服务终止。
11. 责任限制
11.1 我们不保证服务持续不中断、无错误或完全安全。
11.2 Zense Naturale 不对任何间接、附带或后果性损害负责，包括利润或数据丢失。
11.3 我们的责任严格限于相关商品的购买价格。
12. 赔偿
若您违反本条款或法律、侵犯第三方权益，您同意赔偿并使 Zense Naturale、其董事、管理人员、员工和附属机构免受损害。
13. 适用法律
本条款受马来西亚法律管辖并依其解释。任何争议均由马来西亚法院专属管辖。
14. 条款修改
我们保留随时修改本条款的权利。更新版本将发布于本页面。继续使用本网站即视为接受修订后的条款。
15. 联系方式
如对本《条款与条件》有任何疑问，请联系我们：
Email: contact@zensenaturale.com
WhatsApp: 0187759291
ZENSE NATURALE SDN. BHD. (202401050958 / 1596801-D)
